FAQs
FAQs - Products
DO YOU SELL PRODUCTS THAT ARE GOOD FOR SENSITIVE SKIN?
We Sell Sensitive Glue, Sensitive Tape, Sensitive Remover, And Sensitive Shampoo!
WHAT IS THE DIFFERENCE BETWEEN YOUR SHAMPOO AND CONCENTRATES?
Shampoos Are Directly Available For Use.
Concentrates Are The Condensed Version That Needs To Be Diluted Before Becoming Shampoo. They’re Perfect For Making Lash Shampoos To Sell To Your Clients!
WHAT IS THE SHELF LIFE FOR YOUR ADHESIVES?
Unopened Adhesives Last Up To 3-6 Months. Opened Adhesives Will Last 4-6 Weeks. This Of Course Is All Dependent On How The Glue Is Stored As Well.
WHAT ARE SIGNS OF A BAD GLUE?
If The Glue Is Gray Or Looks Seperated After Shaking.
If The Glue Is Stringy Immediately Upon Use.
If The Glue Is Completely Hardened And Cannot Be Dispensed From Bottle.
ARE YOUR LASH TRAYS CRUELTY FREE?
yesss! All Of Our Lash Trays Are Vegan And Cruelty Free!
WHAT IS YOUR MOST POPULAR LASH PRODUCT?
Our Premium Pro-made Fans Is Our Best Seller box! They Are Incredibly Soft, Fan So Smooth Like Butter, And Are The Darkest And Most Matte. It Gives Your Clients That Dark, Eyeliner Effect.
WHAT ARE LOOSE PRO-MADE FANS
Loose promade fans come in a bunch in a box. They are not pre-lined for you, so you will need a silicone pad to use these.
How to use: Take a bundle of loose fans, and place them on the silicone pad. Arrange them in lines by length.
WHAT ARE PRO-MADE FANS XXL BOX
Lash Couture’s promade fans come perfectly laid out in a mega tray. The package is made of environmentally-friendly cardboard. With one tray, you will get between 640 - 960 volume lashes (varies based on the dimension of the lashes).
The biggest pro of using promade fans is that they are definitely the easiest to use. As they come all laid out in a box, all you need to do is remove one strip (or even just pick it up directly from the tray), then apply.
HOW MANY SET I CAN GET FROM 1 BOX OF 1000 FANS
On average, a person has around 90-150 natural lashes on their upper eyelid and around 70-80 on their lower eyelid. So based on the average number of natural eyelashes, a tray of 1,000 fans can create up to 7 lash sets. However, the number of lash sets that can be created with 1,000 fans can vary depending on the client's lash count and the desired lash coverage.
WILL PRO-MADE LASHES HELP ME SAVE TIME AND MONEY
For beginner lash artists struggling to create perfect handmade fans, our pro-made fans are a cost-effective solution that saves time. A Russian volume lash set typically takes new artists between 2-4 hours. But, with our Pro-made lash trays, you can potentially cut your lash time in half, allowing you to take on more clients and increase your income.
FAQs - LASHES EXTENSIONS
DO EYELASH EXTENSIONS RUIN YOUR NATURAL LASHES?
If Applied Correctly, Then No! As Long As Your Lash Artist Applies The Lashes Or Fans To Only One Natural Lash, Then There Should Not Be Any Damage. If The Lash Is Applied To More Than One Natural Lash, It May Cause Some Discomfort And Permanent Loss Of Natural Lashes Because Our Lashes Grow At Different Rates. The Correct Lengths And Weight Should Be Applied Depending On The Health Of Your Natural Lashes.
Keep In Mind That When You See A Lash Fall Out With Your Natural Lash Attached To It, This Is Completely Normal And Part Of Our Lash Shedding Cycle. That Lash Has Reached The End Of It’s Resting Phase, Also Known As The Telogen Phase. A New Lash Will Grow, Replacing The Old One. We Can Shed Up To 3-5 Natural Lashes A Day!
Lash Extensions Can Last Up To 4 Weeks But You Need To Come Back Every 2-3 Weeks In Order To Keep Up With Maintaining Your Set. By Then, A Couple Of Lashes Will Naturally Fall Off And You Will Need To Fill In Any Gaps Or Remove Any Outgrown Lashes That May Weigh Down Your Natural Lashes.
WHAT ARE THE MOST NATURAL LOOKING EYELASH EXTENSIONS?
In Terms Of What Kind Of Set, The Most Natural Looking Lash Extensions Would Be A Classic Set. This Is When 1 Lash Is Applied To 1 Natural Lash. Classic Sets Mimic What Your Lashes Would Look Like When Putting On Mascara, But Even Longer! Many Clients Who Are Getting Their Lashes Done For The First Time Often Go For The Classic Set Because It Is Not As Dramatic Or Full As A Volume Set But It’s Still Simple And Beautiful.
In Terms Of Curl, We Find That C Curl, Which Is Commonly Used, Is The Least Dramatic Because Of How Loose The Curl Is. It Best Suits Those Whose Lashes Grow Naturally Straight Or Slightly Downwards To Help Open Up Their Eyes More. C Curl Is Flattering For All Eye Shapes But Not For Natural Lashes That Grow Very Downwards.
CAN YOU CRY OFF EYELASH EXTENSIONS?
Lash Fills Are Required Every 2-3 Weeks. You Should Always Wash Your Lashes 2 Times A Day In The Morning And Night.
Failing To Wash Your Lashes Can Lead To Infection Due To The Build Up Of Dirt And Make Up Over Time. Brushing Out Your Lashes Daily Will Keep Them Fluffy And From Getting Tangled. Stay Away From Any Heat That May Affect The Curl And Texture Of The Lashes.
Any Skin Care Products Or Make Up That Contain Oil That Are Applied Directly Or Near Your Lash Extensions Will Cause Them To Fall Off Faster.
HOW DO YOU TAKE CARE OF YOUR LASHES IN BETWEEN FILLS?
Yes, It Is Possible. Our Tears Are Salty, So It Will Make The Lashes Crusty! That Is Why It Is Important To Wash Them With A Lash Shampoo Right Away When You Do. We Sell Lash Shampoo With Different Scents And A Super Gentle One For Sensitive Eyes!
FAQS - ORDER & RETURN
HOW LONG DOES YOUR SHIPPING TAKE?
We Ship Orders Out From Monday - Friday. All Orders Have A 1-3 Business Days Processing Time Before Getting Shipped Out.
Orders Placed During Sale Periods Will Experience Some Delays!
Once Your Order Is Shipped, You Will Receive An E-Mail With Your Tracking Information. Standard Shipping Can Take Up To 3-5 Business Days, Priority Up To 2-3 Business Days, And International Shipping Up To 5-30 Business Days.
HOLIDAY SHIPPING TIME
as holiday season is fast approaching, order processing time is now extended to 7-14 business days.
please try to plan ahead and place orders early so they can be delivered in time for the holidays.
thank you for your patience!
SOMETHING I PURCHASED IS NOW IN SALE. CAN I RECEIVE A PRICE ADJUSTMENT?
Unfortunately, due to the overall high demand for merchandise and availability issues, we do not currently allow for price adjustments.
WHAT IS YOUR RETURN POLICY?
If You Are Not Completely Satisfied With Your Purchase, You May Return It To Us For STORE CREDIT Only Within 30 Days Of Your Delivery Date. Goods Must Be Unopened, Unused And In Their Original Purchase Condition With Original Packaging.
All Sale Items And Items Purchased During Promotional Periods Are Final Sale And Ineligible For Returns.
CAN I STILL MAKE CHANGES TO MY ORDER AFTER I’VE PLACED IT?
We Cannot Make Any Changes Or Add To Your Order After It’s Been Placed Other Than Changing The Email Or Shipping Address.